Exchange Policy and Shipping

Note: Number of delivery days quoted for Shipping Methods are from the Date of Shipment, not the Date of Order Placement.

Calculating Shipping Costs
Shipping costs for orders from depend upon the method you choose and the shipping destination.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping company we use, all weights will be rounded up to the next full pound.


How are shipping costs calculated?
We charge a single flat fee for each shipment, plus additional, smaller fees for each item in that shipment. The total shipping charge will be displayed on the last page of the order form, before you place your order.

How are items shipped?
We use UPS for all orders placed. It is not possible to specify a preferred carrier when placing your order. If you select Two-Day or Three-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame. This is dependent upon the shipping location.

2. Return Policy
If the product was severely damaged upon arrival. Simply notify us by calling 508.674.8988 we can then determine the best action to take to assure that you get the satisfaction you are looking for.

Refunds for the price of the product will be made within 7-14 days. Refunds are made to the purchasing credit card. If the card has expired, please let us know the new expiration date in order to expedite your refund.

3. Guarantees

Once we receive your order we have to bake the bread, then we ship immediately. This will make your delivery date an estimate time of 7-10 days from placing your oder. If you would like Guaranteed shipping times please contact us directly @ 508.674.8988


All our award-winning recipes have been perfected over the past 45+ years, originating from our grandmothers recipe in 1963 on the tiny island of Sao Miguel in the Azores of Portugal!